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Common Questions

Insect Screen Common Questions and Answers

Common Questions


FAQ's

What's the difference between Pet Screen and Tuff Screen:

Pet Screen vs Tuff Screen

I can't find the item I'm looking for, or it's a Special Order!
We carry a wide variety of items in many sizes and colors. If you can’t find what you’re looking for, call us to place an order or check availability. Special Orders typically ship within 24 hours.

How are orders shipped?
We ship via major carriers including FedEx. Hawaii orders use USPS. If you have a FedEx or UPS account, we can bill it directly. Call us for freight quotes on large orders.

How can I get my package fast?
We offer ground and expedited shipping. Call for Next Day, 2-Day, or 3-Day shipping rates.

How long until my package arrives?
Orders placed before 11am PST M–F generally ship the same day. Orders after 11am typically ship the next business day. We’ll notify you of backorders or delays.

FedEx Delivery Map FedEx Ground Time Map

Why didn’t I receive a confirmation or tracking email?
Emails may be filtered to SPAM. Confirmation is sent from sales@wholesalescreensandglass.com and tracking from trackingupdates@fedex.com.

Is my personal information safe?
We use Secure Site by Starfield Technologies and Authorize.net for secure transactions. Look for the lock icon and https:// during checkout.

Can I order by phone?
Yes, though online orders process faster. Call us if you prefer to order by phone.

Insect Screen FAQ's

Q: What spline size should I use?
A: Match your spline to the screen frame groove. Measure the groove if you don’t have the original spline.

Q: Which products are best for coastal/high humidity areas?
A: Fiberglass, Sun Control Screens, Bronze Screen, and PetScreen.

Q: Which products offer the best insect protection?
A: No-See-Ums 20x20 mesh, Phifer Tuff Screen 18x18, Solar Insect 20x30, and Phifer High Visibility Aluminum mesh.

Q: Which products last the longest?
A: Stainless Steel, Aluminum, and Bronze screens are more durable than synthetic materials like fiberglass.

Q: Which products offer extra strength?

PetScreen: Vinyl-coated polyester, 7x stronger than standard screens.

SeeVue Stainless: Excellent durability and visibility.

Pool & Patio: Extra strength for large openings.

Aluminum Screen: Durable with weather-resistant coatings.

Bronze: 90% copper / 10% zinc. Strong, durable, corrosion-resistant.

Q: Which screens allow the best airflow?

SeeVue, UltraVue: Superior

Aluminum, Bronze, Standard Fiberglass, Pool & Patio: Great

No-See-Ums: Good

Q: Which offer the best outward visibility?
A: SeeVue, BetterVue, UltraVue, and Aluminum No-See-Um screens.

Q: Which screens block solar heat and glare?
A: Phifer Sun Control Screens.

Q: Which screens provide daytime privacy?
A: No-See-Ums and Sun Control Screens offer daytime privacy. Tuff Screen No-See-Um also provides privacy.

Q: Will bronze screen turn green?
A: No, it weathers to a dark bronze finish, enhancing visibility.

Q: How do I clean insect screens?
A: Rinse metal screens with water only. Use mild soap on vinyl screens. Avoid harsh scrubbing.

If we didn’t answer your question, give us a call. We’d love to help!

Results are typical and for reference only. Not intended as specification or certification.